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Connection · Principle 27

Connection Is Infrastructure

Remote work is lonely. Let’s stop pretending otherwise.

You don’t bump into people. You don’t overhear conversations. You don’t share meals. The ambient human contact that offices provide for free disappears entirely.

This matters. Humans need connection. Teams that feel connected collaborate better, stick around longer, and weather hard times together.

So build it intentionally.

What works:

What doesn’t work:

The key word is “optional”. Create the spaces. Stock them with low-pressure activities. Then let people choose their level of participation.

Some will show up to everything. Some will lurk. Some will skip it entirely. All of these are fine.

Your job is to make connection available and easy.

Your job is not to make people connect.